This is a short blog post (for now) to counteract the “Apple Let Me Down” post from yesterday.

Not only did Apple make things right within the time they specified (even if it wasn’t right away, it was, as promised, within 24 hours) – they gave me five song credits on iTunes, and this morning I got this email from Taylor:

Hello again,

I wanted to send a quick note to see if you are still experiencing any difficulties with the iTunes Store. Resolving your issue is important to me, so please don’t hesitate to reply if you need any further assistance.

Sincerely,

Taylor

iTunes Store Customer Support

Apple is working hard to restore my confidence and trust in their stellar customer service reputation. It’s working.