Category Archives: General

Week 5: back after the weekend

Last week was marked by a campus lockdown – but I haven’t had a chance to write about it because it happened right before a weekend away from anything related to work (a commitment I made to myself and my partner). We went away to Portland for an extended long weekend. 

Back to reality this morning; I’m reflecting on it while on the ferry to Nanaimo. This past weekend I learned: Portland is a wonderful city; they actually paved a trail up the side of a hill to the top of a waterfall (!) and yes we did meet up with a woman pushing a stroller on it; US currency tends to stick together and it doesn’t seem to be as counterfeit-proof as CDN money; you can get tired of eating restaurant food (one morning we actually tried to order a healthy breakfast – fruit, yogurt, eggs, plain toast – at a diner and a) portions were still huge and b) the server brought us a couple of beignets and a big “sample” of a greasy skillet because she thought we weren’t taking advantage of their “specialty” dishes – it was delicious though); duty-free single malt scotch whisky is still too expensive; don’t bother shopping in the states, not with the dollar the way it is; even though Portland is nice, there are a few people and places that take the shabby hipster thing way too far (tuck in that shirt! Replace that threadbare rug in your lobby! Is there something living in that sofa?).


Making Merry

As a divorced parent, away from my family of origin, many of my Christmases have been spent mostly alone. That’s not as pathetic as it sounds: I’ve had my children for at least part of the holidays, I’ve never felt deprived. I’ve always managed to have friends over, or be invited for a holiday dinner in return, or just spend Christmas with my dog and Pinkham’s Christmas Cantata. For many years I sang in a church choir, so my primary celebration was to stay up very late Christmas Eve singing at the midnight mass.

I am no longer religious, and although I had a couple of “bah humbug” years, I love the holidays again. Who can’t get behind peace on earth and good will to all? Not to mention presents, rum-based beverages, delicious pastries, and turkey gravy?

Whether alone or with friends and family, I always find time for a Christmas Day walk. I love taking a walk on a day when most businesses are closed. Everything is quiet and peaceful. When I lived in a less populous place with real winter, crunching on some new fallen snow made the day even more special, and the few people I encountered were quick to acknowledge me (and I in return) with a cheery “Merry Christmas!”

Tori and Ken at False Creek

Getting our friendly on during our Christmas Day stroll.

Christmas walks in Vancouver have proved to be a different experience. Last year, my first with Ken, we lived in Marpole, and took our dog out for a walk by the river and didn’t encounter anyone (must have been early in the morning). This year, we live near False Creek, and the seawall was its usual busy place with walkers, runners, cyclists, baby strollers, and dogs. For the first half of our walk, I kept expecting lots of “Merry Christmases,” a shared acknowledgement of this special, quiet, low-key holiday. I smiled at people, ready with my greeting, but nope. No one wanted to meet my gaze. Everyone was in the same urban bubble they always are.

Halfway through our walk, I took it upon myself to break the bubble. I told Ken I was going to say “Merry Christmas” to everyone we encountered.

So I did. I wasn’t really expecting anyone to say it in return – just offering my Christmas cheer. I felt a little embarrassed to be transgressing the urban social etiquette, but I did it anyway.

Some people ignored me, some clearly heard but didn’t acknowledge me, but most people seemed pleased at being startled out of their bubble. It was great to see faces light up with a smile and, sometimes, a “Merry Christmas to you!” Especially the people walking alone.

What I have found living in a city (unlike a smaller place, like Regina or Nanaimo) is that social niceties like greeting strangers is exhausting because of the sheer number of people out and about. Dense population makes for further isolation in the same way that too many choices in a grocery store can paralyse a shopper with indecision. It’s too overwhelming, so we put in our headphones and escape.

On the other hand, making the effort to connect on a human level, giving someone a greeting and possibly making their day brighter, makes the urban experience much less overwhelming. I was energized by our Christmas Day walk, and it felt good to spread some cheer.

I don’t have the energy to greet every single stranger in Vancouver each day, but I bet I can give three-to-five “hellos” most days I’m here, and raise the “merry” quotient a little bit higher.

It is in Collaboration that the nature of art is revealed

12 tips on collaboration from the powerhouse creative duo from Giant Ant

We attended our first (and hopefully not last) Creative Mornings Vancouver on July 3 at SFU Woodward’s downtown. Creative Mornings is a breakfast lecture series for creative people, and the GoldCorp Centre for the Arts a perfect venue for such an event.

On this morning, the theme was Collaboration, and the speakers were Jay Grandin and Leah Nelson, the duo behind Giant Ant, which, among other things, has produced animation for the opera StickBoy (I’m kicking myself for missing that performance).

Jay and Leah have been collaborating in work and life since they met in 2004; they knew after their first date they were “done looking,” and have been together ever since. Their twins were born two months previous to this talk. Seeing as how it was 8:30 am, these new parents looked surprisingly alert. (in case you were wondering why I described them as “powerhouse”…).

After doing some work on/for MySpace (I wasn’t clear on the nature of that gig), couch-surfing through Europe via internet connections, they returned to Canada and did some freelance work. More travel ensued to, among other places, Tanzania to do a documentary on street kids, at which point they thought: Why not become business partners?

It is in Collaboration that the nature of art is revealedIn their words, they “found people who were better at stuff than we were,” to collaborate with, and brought them onboard to form Giant Ant Media.

Jay and Leah presented their story in an informal, accessible style, making a cheesy alliteration out of the letters of “OLLABORATION” that somehow made perfect sense:

Outhouse – somebody has to dig the hole: that’s the risk taking. The person at the helm digs, and the rest of the team is there to pull you out of the hole after it’s too deep to get out yourself.

Love – put love in your work or create context where that’s possible. Your values inform your business decisions, and you must love the work. If projects are shitty no one wants to do it, and you won’t put out your best product.

Let go – to a point. If you trust the collective intelligence of your team, then let go and leave them to do their best work.

Asshole – don’t be one! Disagree and argue and fight for ideas. Challenge people. However, do this without being a dickhead/jerk. Make sure feedback is in a “shit” sandwich, where the criticism is couched between two pieces of gratitude and positivity.*

Bad ideas – we all have them. Embrace them. The road to brilliance is paved with bad ideas that must be aired out. Create an environment where bad ideas are welcomed because there could be a germ of a good idea in there.

Orange flag –  let team know when you’re stuck. Just say it – I’m having a hard time. Know ahead of time if you’re having trouble meeting a commitment. Put up that flag while it’s still orange, don’t wait for a red flag that would stop a project from moving forward.

Room –  as in don’t be the smartest person in it. If you are, then you can go to your desk and figure it it yourself (lonely!). But you never are the smartest person in the room, really. [Ed. Note:  – this sounds a lot like Working Out Loud!]

Authorship – give people credit. It ups the ante for the team when their names are on the project, and besides, it’s really nice to get recognition for your work.

Throw it out – fear not, there are better ideas coming. Sometimes you just need a clean slate.

I Hate My Client – when scope goes sideways or they miss their deadlines for revisions, etc., you are likely to blame it on the client. However, 90% of client relationship failures are process failures. We (the creatives contracted to do the work) are the experts in our own process. We need to follow it, especially when we write it into our contracts with our clients. The client is hiring you because you’re the expert. Set it up the process so everyone succeeds.

Ownership – make sure everyone knows what part they own and when it’s to be done. If you leave it till the last minute, it only takes a minute (!)

Nobody Gets Left Behind: we succeed and fail together always. Check in with the team every day. Take headphones off and look around the room. Care about one another. Help each other out.

The audience had a small-group discussion after the talk, then some questions. This was the question I was most interested in: How do Jay and Leah choose their clients?

The answer: ultimately it is their call, but if one or more of their team members has an issue with a project or client, generally they don’t take it. They do have an initial client/project checklist to guide decision-making, which includes items like:

  • Would we show this to our mother?
  • Would we use this product ourselves?
  • Is it a creative opportunity?
  • Is it a financial opportunity?
  • Are we proud to have our name attached to this?



Image is Chris DuToit’s Creative Mornings remix, licensed under Creative Commons. 

*Note: Jay didn’t say the words “shit sandwich,” I’ve heard it called that before. He used the term “Feedback sandwich.” Much kinder and kid-friendly. He is a dad now, after all.